ABOUT SYNERGY FX
SYNERGY FX BASICS
We offer a Standard Account and an ECN Account, allowing you to choose whichever best suits your trading style.
With our Standard Account you benefit from competitive market pricing, no commission to pay, and a minimum deposit of just $500.
Our ECN account gives you direct access to our tier-1 liquidity providers for some of the tightest spreads in the market. The minimum deposit is $1,000, and we charge a small commission per trade.
We also have an Expert Feed for professional traders who regularly trade in large volumes. Contact us for more information.
OPENING AN ACCOUNT
Click here to open an account. You’ll also find a button to create an account on the top-right of every page.
You’ll be asked for various pieces of information, such as your name, address, and which currency account you require. If you don’t have all the information to hand, you can start the application process, save it and return to it later.
The minimum deposit is $500 to open a Standard Account, and $1,000 for an ECN Account.
Yes – they’re identical in terms of how they work and the prices they show. The only difference is that trades on demo accounts are executed on our server, while live account trades are executed on the interbank markets. As a result, the fill prices may be slightly different due to the available liquidity on the interbank markets.
US CFTC regulations prevent any client currently residing in the US trading with non-US brokers – we can accept you if your place of residency is outside the US. The exception to this rule, is if you are an ECP or Sophisticated Investor, then we can accept your business. Feel free to contact us to enquire with a Senior Account Manager.
FUNDING YOUR ACCOUNT
We don’t charge you for funding your trading account by bank transfer. However, if you’re based outside of Australia your bank may charge you to make an international payment; this amount will vary from bank to bank.
For credit and debit card payments, we deduct a 3% processing fee from the amount you fund.
Currency conversions may incur a 1% conversion fee.
If you funded your account with a credit card, you can withdraw anything up to the initial funding amount back to your credit card within 60 days. After 60 days, you can withdraw any profits you’ve made above the initial amount you funded. Refunds to non-AUD credit cards may incur a conversion fee levied by your bank.
If you want to withdraw more than you originally funded within 60 days, you need to withdraw into your bank account.
We only charge a fee of 3% for withdrawals under $1,000. Withdrawals of more than $1,000 are completely fee-free.
If your bank is located outside Australia, it may charge a receiving fee. Check with your bank to see if any fees apply.
Currency conversions may incur a 1% conversion fee.
For currencies and metals, you can trade a minimum of a micro lot – which is 0.01 lots, or $1,000.
The maximum trade size is 1,000 lots – dramatically higher than most other brokers will allow.
You can trade from 22:03 GMT Sunday evening (09:03 AEDT Monday morning) until 21:57 GMT Friday evening (08:57 AEDT Saturday morning).
All FX Daily 00:01-23:59 (Monday Open 00:03, Friday Close 23:57)
Metals Daily 01:01-23:59 (Monday Open 01:01, Friday Close 23:57)
Yes – you can be logged into your account simultaneously from more than one destination.
That depends on the size of the trade you’re placing and the leverage your account is set to.
For example, if you’re trading a standard lot of 100,000 and you’re using 200:1 leverage, then the margin required is $500. If you’re trading two mini-lots (2,000) and you’re using 100:1 leverage, then the margin required is $200.
When your margin level reaches 100% or lower, you’ll receive a margin call.
Your margin level percentage is the last number listed on your balance bar at the bottom of your platform. The calculation for your margin level percentage is this:
(Equity/Margin) x 100 = margin level percentage
Your position will be closed out when your margin level reaches 50% or lower.
You can manage your risk by using protective strategies such as stop losses and limit orders.
Stop losses can be set to minimise the effect of the markets moving against your position and reduce your trading losses.
Limit orders can place a maximum price that a currency pair can be traded at.
Try closing out and logging back into the platform – that usually removes the problem!
The Synergy FX demo platform is valid for 30 days, so check to see if your demo platform is still valid. To generate a new demo account, go to File > Open An Account, and you can create a new password and login. You won’t need to download another MT4 platform – you can use your existing one but be sure to make a note of your new login details.
Don’t worry let us help you, this can sometimes a server issue or maybe an issue your end. If this happens you might see something like:
Invalid account – incorrect login and password
No Connection – cannot connect to the server
For live accounts you may need - mt4pro01.synergyfx.com.au:443
And for demo accounts you may need – mt4dem01.synergyfx.com.au:443
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True ECN Pricing
True ECN Spreads From 0.0 PIPS
24 Hour Support
Access To Dedicated 24 Hour Phone & Chat Support
Liquidity Available From 20 Global Banks